My Skills
Management Consulting | Digital Experience (UX | CX | X)
- User Experience (UX) Consulting
- User Experience (UX) Research | User Research
- User Experience (UX) Management
- User Experience (UX) Coaching, Mentoring & Training
- User Experience (UX) Evangelism
- User Experience (UX) Strategy
Digital Strategy | Digital Transformation | Digital Innovation
- Design Thinking
- Design Strategy
- Change Management
- Agile Project Management (e.g. Scrum, Kanban, Spotify)
- Agile & Lean UX
- Stakeholder Management
- Alignment & Streamlining of User & Customer Experience (UX+CX) with Market Research, Analytics and Data Science
- Research Enablement of cross-functional Teams
- User-Centered Design (UCD)
- Usability Engineering
- Workshop Facilitation
Broad range of research methods: Quantitative and Qualitative, user and expert oriented, on-site and remote, in-house and agency management
Examples of research methods: Usability / UX Lab Testing, Interviews, Focus Groups, Remote UX Testing, Survey Research (Onsite, In-App, Panel) Benchmarking Studies, Diary Studies, Card Sorting, Personas (agile and classic), Expert Reviews, NPS, Clickstream Analysis, Web Analytics, and much more
Multilingualism: German as mother tongue, English and Spanish business fluent | French good | Italian, Portuguese, Catalan basics
IT / Tools: JIRA, Confluence, all current remote research, collaboration, analytics, (agile) project management, conf & digital office tools, all relevant office solutions on premise and web, all current operating systems, all current device categories, SPSS, R, Matlab, and much more
How I can help you concretely with my skills, you can find out here:
Recent certificates
- Applied Generative AI for Digital Transformation
(MIT, Massachusetts Institute of Technology, MIT Professional Education, 2024, Link to Cert) - Organizational Analysis
(Stanford University via coursera, 2023, Link to Cert) - Managing Machine Learning Projects with Google Cloud
(Google via coursera, 2020, Link to Cert) - Data Science: R Basics
(Harvard University via edX, 2020, Link to Cert) - Design Strategy: Design Thinking for Business Strategy and Entrepreneurship
(The University of Sydney Business School via coursera, 2020, Link to Cert) - Managing the Company of the Future
(London Business School & University of London via coursera, 2020, Link to Cert) - AI For Everyone
(Andrew Ng, Stanford University, deeplearning.ai via coursera, 2020, Link to Cert) - Agile Software Development
(ETH Zürich via edX, 2020, Link to Cert) - Building Conversational Experiences with (Google) Dialogflow
(Google via coursera, 2020, Link to Cert) - Co-Innovation Journey for Startups and Corporates
(Corship via mooc.house, Hasso Plattner Institute for Digital Engineering, 2020, Link to provider Corship) - Coaching Skills for Learner-Centred Conversations
(Imperial College London via edX, 2020, Link to Cert) - Mensch und Computer 2020 + 2019 - 4-day hands-on workshop training in UX Research, Strategy & Management
(2020, 2019, Link to Conf) - UXLx: User Experience Lissabon 2019 - 4-day hands-on workshop training in UX Research, Strategy & Management
(2019, Link to Conf) - Technology, Strategy & Leadership
(acatech via mooc.house, Hasso Plattner Institute for Digital Engineering, 2019, Link to provider)
Direct links to certificates provided where available.
How you too can benefit from my continuously updated and expanded knowledge, you can find out here:
I am a member in these professional associations
uxpa international, USA
Since its foundation in 1991, the User Experience Professionals Association International, based in the USA, has taken care of all professional concerns of UX Professionals in research, design and engineering, including conferences, publications and further education. In addition to its US-American focus, the association is also active globally for all internationally oriented UX professionals.
German UPA, GER
Originally founded as the German Chapter of the User Experience Professionals Association International, the German UPA also provides comprehensive support for German usability and user experience professionals with conferences, training courses and publications for knowledge transfer and opinion forming in business, science and politics.
Gesellschaft für Informatik, GER
Founded in 1969, the GI as "the largest and most important professional association for computer science in the German-speaking world" (GI) not only represents "the interests of computer scientists in science, economy, public administration, society and politics" (GI), with Human-Computer Interaction (HCI) as the core area of computer science, but also comprehensively represents the interests in the field of user experience.